Number of individuals reached

Individuals reporting increased income


Value of income increases

From large-scale national reform programs to community interventions, we aim to create lasting impact in communities around the world. Those communities are shaped by and made up of individuals with unique experiences, all touched by our projects in different, but equally important, ways.

Delivering systemic change and measuring its impact goes beyond counting the individuals with which our projects work – it requires going deeper to understand how they were impacted and how our programs have transformed their lives. From equipping farmers in Indonesia with digital marketing tools in the face of quarantine lockdowns, to providing vocational training to underserved markets in Bangladesh, our programs establish unique connections with individuals, both through direct impact and indirectly by empowering them to be lasting catalysts of change within their own communities.

We also look closely at the value of individual income increases to understand what it means for the community as a whole and its lasting impact for years to come.


City Transformation Office

Location: India                      Client: Pimpri Chinchwad Municipal Corporation

India, like the rest of the world, has been profoundly affected by COVID-19. Governments across the country have faced extraordinary circumstances and made difficult decisions, with often short timelines and little information. The city of Pimpri-Chinchwad, home to over 2.5 million individuals, was no different, but through the establishment of the City Transformation Office (CTO), Pimpri Chinchwad is on its way to becoming one of the most livable cities in India, even despite the setbacks of the pandemic.

Pivoting the Office’s City Strategy 2030, which focussed on improving the overall livability of the city, to meet the challenges and ever-changing needs of COVID-19, the CTO established a dedicated headquarters to assist leadership with pandemic-related decision-making using real-time data and developed standard operating procedures for essential operations like contact tracing, testing, and help lines for hospital bed management, and oxygen.

Through the devastating second wave of COVID-19 infections, where India faced a nation-wide shortage of oxygen, the CTO assisted the city in calculating available oxygen and equipment, and carried out widescale campaigns to reach citizens with COVID-19 related information and guidelines. As the city prepares for a potential third wave, the CTO established a dedicated hotline for any queries around children and the virus. Working closely with 650+ schools, the office is also regularly disseminating information to more than 300,000 school children in the form of videos, expert discussions, flyers, comic strips, and more to promote appropriate behaviour, and overturn myths around COVID-19.